Frequently Asked Questions - Canned Wine FAQs | Maker Wine
FAQ
Everything you’ve always wanted to ask about Maker and premium canned wine.
The Basics
What is Maker?
Maker is premium canned wine from independent winemakers. We source award-winning wines from the best small producers in California. Each can of wine highlights the story of the small producer who made it, and represents a different maker and region that we love.
We prioritize wine producers from diverse backgrounds that use organic and sustainable farming practices. Our wines are fermented to dry, with zero grams of sugar, and minimal sulfur additions. The wine is not “changed” or “dumbed down” for the can — it is the same award-winning wine you can find in bottles at the makers’ wineries.
Who are your winemakers?
At Maker we believe that every wine has a story. In addition to having a high bar for quality, we want to elevate underrepresented voices in the wine industry and highlight unique stories and backgrounds. Our winemakers believe in minimal intervention winemaking. Some of the wineries we’ve collaborated with include Sutro Wine Co., Handley Cellars, Terah Wine Co., Alta Orsa Winery, and J Dusi Wines.
What is Maker's criteria for selecting wines?
- Quality: Our wines are vintage (year), varietal (grape type), and often vineyard specific.
- Values: Our winemakers believe in sustainable farming practices and low intervention winemaking.
- Diversity: We partner with diverse, small-batch makers to elevate their underrepresented voices and premium wines.
I’m suspicious. How can high quality wine have zero sugar?
Little known fact — nearly all dry wines from reputable small producers have little-to-no residual sugar and correspondingly few carbs. Wines that allow all of the sugars to be completely fermented are known as "dry".
How do you pick your wines?
When our team gets excited by a wine and the Maker behind it, we put the wine samples through two panels — a Can Club customer panel and our industry panel, made of wine experts with palates that we trust. Want to join one of our tasting panels? Join the Can Club.
Why is Maker more expensive than other canned wines?
Quality, quality, quality. We have the highest rated canned wine on the market today, with 15 canned wines that have scored 90+ points and counting.
How do you can the wines?
We work with a mobile canning line to can the wine directly from the winemaker’s tank at the winery. The Maker team works the line shoulder-to-shoulder with our winemaker partners to produce each can before it’s moved to our wine warehouse.
What are the designs on the cans?
We work closely with the winemaker and our graphic designer to create a design that reflects their story.
Who is Maker run by?
Maker is run by local ladies that live in Marin, Sonoma, and San Francisco. We’re not Somms or industry folks, we’re regular wine drinkers that wanted to make great wine from small producers accessible to everyone. Check out our story.
How do I get more information about the wines?
Learn the story behind each wine under the "Meet the Maker" section of our blog.
The Can Club
What is the Can Club?
The Can Club is the best way to experience Maker. We offer a rotating selection of small batch wines, and you can customize your box with the wines we have available.
Are there any commitments? Can I skip a shipment or cancel my membership?
There are no commitments with the Can Club! You can skip a shipment directly in your account page or cancel your membership at any time.
Can I order between shipments?
Yes! Many of our Can Clubbers love to re-up on their faves or try new wines in between shipments.
What are "Members Only" wines? How do I access them?
Our "Members Only" wines are super-limited wines that we only offer to the club. Most of these productions are less than 100 cases.
How do I customize my next box?
Within two weeks of your shipment date, you can visit the "Can Club" section of your account and you’ll see the option to customize.
How do I move from the 12-Can Club to the 24 Can Club?
Log in to your Can Club account and click on Account, then Account Settings. Here you will be able to edit your Club preferences.
About the Cans
How much wine is in each can?
Each 250 mL can is ⅓ of a bottle of wine, which is equivalent to 1.7 glasses of wine.
Does the can affect the taste?
No! Modern wine cans don’t transmit an aluminum taste.
Is the can recyclable?
You betcha. The cans and all of our boxes and shipping materials are 100% recyclable.
Storing and Serving Maker
Should I drink Maker out of a can or a glass?
Canned wine is at its best when poured into a glass and served.
How do I store and serve Maker?
For storing and serving, treat canned wine as you would any other premium wine. Store it in a cool and dry place and serve at the appropriate temperature.
How long is the wine good for? Can you age it?
We can our wines at the time they are meant to be consumed. While the can will remain drinkable for much longer, we think flavors and aromatics of the wines are best within 18 months of the canning date.
Shipping and Delivery
Where do you currently ship?
We can ship to all U.S. states EXCEPT: AK, AL, AR, DE, HI, ME, MS, RI, and UT.
How much is shipping? How fast do you ship?
We process orders within 1-2 business days.
Can I expedite shipping?
Yes! You can upgrade to UPS 2-Day Air or Overnight Shipping at Checkout.
Can I ship to a PO Box?
Unfortunately, we are not legally able to ship wine to a P.O. Box since an adult signature is required to release the package.
How do I track my order?
Tracking numbers are sent out as soon as your order ships via email.
Do I need to be home to sign for my package?
Yes! UPS is required legally to receive an adult signature before they are able to release shipped wines to any recipient.
Do you accept returns?
Due to wine shipping laws, unfortunately wine purchases cannot be returned.
What happens if I miss the delivery attempts by UPS?
UPS will generally attempt 3 deliveries. After 3 failed delivery attempts, the package will be shipped back to our warehouse.
Find Us IRL
Where can I find Maker IRL?
Visit our “Find Us” page for the fine retail and restaurant locations that carry Maker.
How do I carry Maker in my store?
Email us at hello@makerwine.com and we’ll take it from there.
How do I get in touch with Maker?
We can be reached via email - see below to get in touch with the right person!
- Support: support@makerwine.com
- Corporate Sales: hq@makerwine.com
- General: hello@makerwine.com